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James Alcorn

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Latest activity by James Alcorn
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    James Alcorn created a post,

    Have many users complained about the print layout for PEN CAT4 reports?

    have many users complained about the print layout for PEN CAT4 reports?   I’ve had lots of users complain over the years as when you’re viewing a report in the CAT4 previewer it’ll only say 4 pages...

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    James Alcorn commented,

    When installing Topbar, there is a prerequisite check, Users can still install Topbar if it does not pass the prerequisites however there can be unexpected behavior.  

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    James Alcorn created an article,

    REFRAME Osteoporosis App Details

    The Amgen REFRAME app provides easy access to reporting relating to patients that have osteoporosis risk factors and gives the users a simple view of the patient's risk and other relevant factors i...

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    James Alcorn created an article,

    Identify active patients with at least 3 visits in the last 2 years

      Recipe Name: Identify active patients with at least 3 visits in the last 2 years Rationale: The RACGP and many other organisations are using active patients as a target group or deno...

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    James Alcorn created an article,

    Bulk clean up of free text diagnosis - MD3 users

      When cleaning up your data you might find that there are many entries in the 'past history' where one or more diagnosis has been entered as free text. Rather than cleaning up every single free te...

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    James Alcorn created an article,

    Bulk clean up of free text diagnosis - BP users

    When cleaning up your data you might find that there are many entries in the 'past history' where one or more diagnosis has been entered as free text. Rather than cleaning up every single free text...

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    James Alcorn created an article,

    Recall CAT - Frequently asked Questions

        What data leaves the practice other than phone number and SMS/Voicemail text or audio? No other data leaves the practice. Who is the carrier/provider and are they located in Australia? Pe...

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    James Alcorn created an article,

    Recall CAT - Recording Recall for BP Users

    Sending a recall note via SMS or Voice Message can be recorded in your patient notes. There is no extra configuration required, once you send a SMS or Voice Message recall CAT4 will prompt you to ...

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    James Alcorn created an article,

    Recall CAT - Message History

    After sending a SMS or Voice Message you will see a message like this one (for SMS) For full details you can use the prompts history and click on SMS and Voicemail: This will show you the details...

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    James Alcorn created an article,

    Recall CAT - Sending SMS Messages

    After you have applied one or more filters and/or cross tabulations and have selected the group of patients of interest, you will see the choices for SMS Recall and other options at the bottom of t...